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Understanding the Band's Button and Indicator Light - Knowledgebase / Getting Started - Vitalist

Understanding the Band's Button and Indicator Light

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  • Inas B.

Your Vitalist Health Band has one button and one indicator light on its side.

The button lets you check the battery, turn on the band, or send a caregiver alert. The indicator light is the small light beside the button. It uses different colours and flashing patterns to show what the band is doing.

What does the button do?

The button has three main functions:

What you do

What happens

Press and release briefly

The light shows the current battery level.

Press and hold for about 3 seconds

Sends a caregiver alert if the band is already on. If the band is off, it turns on instead.

Press and hold for about 14 seconds

Resets the band to its factory settings. Only do this if Vitalist Support asks you to.

Important: When sending a caregiver alert, release the button as soon as the light flashes red five times. Do not keep holding it. Holding the button for longer can reset the band and erase information that has not synced.

What does the indicator light mean?

The light shows different colours and patterns depending on what the band is doing.

When you briefly press the button

Light

Battery level

Red

Below 20%

Yellow

20% to 50%

Green

Above 50%

When the band is on the charger

Light

Meaning

Flashing red, yellow, or green

The band is charging. The colour indicates its current battery level.

Solid green

The band is fully charged.

The solid green light may stay on until you remove the band from the charger and wear it.

Other light signals

Light

Meaning

Flashing blue

The band is connecting to your phone. This is called pairing.

Five red flashes

The band has sent the signal for a caregiver alert.

Five red flashes confirm that the band sent its signal. They do not confirm that a caregiver received or saw the alert.

Does the band make a sound or vibrate?

No. The band does not beep or vibrate. Battery warnings and caregiver alert messages appear on your phone through the Vitalist Health app.

If you are unsure what a light signal means, contact Vitalist Support for help.

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