If you need help using the Vitalist Health app, you can access the Help section from the app's main navigation.

Open Help

1. Open the Vitalist Health app.

2. Tap Help in the main navigation.

3. Follow the options displayed on the screen.

You can also contact Vitalist Support through the support options provided in the app or email us at support@vitalist.ca.

Who should I contact?

The right contact depends on the kind of help you need.

• Vitalist Support: Contact Support for help with the band, app, sign-in, pairing, syncing, or technical problems.

• Your care team: Contact your care team if you have questions about your health readings, your care plan, or what your readings mean.

• Emergency services: If you believe you are experiencing a medical emergency, call 911. Do not wait for a response to a caregiver alert or a message through the app.

Vitalist Support cannot provide medical advice or interpret your readings.